Apply the Three Most Significant Concepts After Reading the Article
Apply the three most important concepts you have learned and how these concepts can be applied from reading the article below: (I need this by 5pm today)
Article:
Conflict-Management Style
Competing/Controlling
is assertive and uncooperative – an individual pursues his
or her own concerns at the other person’s
expense. This is a power-oriented mode,
in which one uses whatever power seems appropriate to win one’s own position –
one’s ability to argue, one’s rank, econo
mic sanctions. Competing might mean
“standing up for your rights,” defending a
position which you believe is correct, or
simply trying to win.
Accommodating
is unassertive and cooperative – the opposite of competing. When
accommodating, an individual neglects hi
s or her own concerns to satisfy the
concerns of the other person; there is an
element of self-sacrifice in this mode.
Accommodating might take the form of
selfless generosity or charity, obeying
another person’s order when one would prefer
not to, or yielding to another’s point
of view.
Avoiding
is unassertive and uncooperative – the individual does not immediately
pursue his own concerns or those of the ot
her person. He or she does not address
the conflict. Avoiding might take the form
of diplomatically sidestepping an issue,
postponing an issue until a better time, or
simply withdrawing from a threatening
situation.
Collaborating
is both assertive and cooperative – the opposite of avoiding.
Collaborating involves an attempt to work
with the other person to find some
solution which fully satisfies the concerns
of both persons. It means digging into
an issue to identify the underlying concerns of the two individuals and to find an
alternative which meets both
sets of concerns. Collabor
ating between two persons
might take the form of exploring a di
sagreement to learn from each other’s
insights, concluding to resolve some c
ondition which would otherwise have them
competing for resources, or confronting and trying to find a creative solution to an
interpersonal problem.
Compromising
is intermediate in both asser
tiveness and cooperativeness. The
object is to find some expedient, mutua
lly acceptable solution which partially
satisfies both parties. It falls on
a middle ground between competing an
accommodating. Compromising gives up
more than competing but less than
accommodating. Likewise, it
addresses an issue more di
rectly than avoiding, but
doesn’t explore it in as much depth as
collaborating. Compromising might mean
splitting the difference, exchanging conce
ssions, or seeking a quick middle-ground
position
.
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