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• the communication between health and social care professional can optimize the quality of health care.

•they have to deal with different organisations to make the diagnose and treatment better.

•the patient’s health can be improved if the case history is understood better. the patient can be treated in the best way if all sources communicate to aim only one thing that is the better condition of the patient.  Research evidence indicates that there are strong positive relationships between a healthcare team member’s communication skills and a patient’s capacity to follow through with medical recommendations, self-manage a chronic medical condition, and adopt preventive health behaviors. it also influences the quality of working relationship, job satisfaction which ultimately shows the effect on the patient’s health