What is nonverbal communication? Why is it important for us to notice when the client is telling us their story? How can our nonverbal communication send positive or negative messages to the client? Describe an example of nonverbal communication you saw in video clip 4.2 and discuss how you felt the client’s nonverbal communication either enhanced or detracted from the verbal story.
Why is the use of interpreters important from a legal and ethical standpoint? When should we use an interpreter in the professional interview? What are some of the potential challenges of using an interpreter?
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