Empathy, Empathy, Empathy!
Empathy is a crucial component of both the professional interview and the client-professional relationship. After watching the video clips, discuss a time when you were trying to express empathy to someone and then answer the following questions:
- Did you experience any of the “empathic failures” identified in our reading?
- Looking back on the interaction, with what you have learned about empathy, is there anything you would have done differently?
- How did your personal values come into play in the conversation? Did they help or hinder your ability to provide empathy?